1. Information Collected
When you register to use our software, services, or websites, our registration form asks you to provide certain personal and demographic information, which may include your email address, home address, telephone number, and other personal information. In addition, each time you access our services we may collect infromation about you and your visit, including the pages you view, the links you click, and other actions taken in connection with our websites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, and access times. When you purchase products, software, or services from our websites, we collect details of your transactions and the fulfillment of your orders. You may also be required to provide financial information before placing an order through our websites.
2. Use of Information
In addition to using your information to fulfill any requests or transactions made by you, or other purposes authorized by you, we also use the information that we collect from our users to personalize your experience and improve our websites and services. We use information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. We use your email addressses and personal information to authenticate your account and to send you notifications about FacilitiesIQ's websites and services. That data is used to manage the websites, track usage of the websites, and improve our services and the experience of our users.
We may use your email address to send updates, newsletters, and other emails relating to FacilitiesIQ's websites and services and your use of such services. We may also use information collected through our websites for research regarding the effectiveness of the websites and the marketing, advertising, and sales efforts of FacilitiesIQ and our affiliates. Your personal information may be shared with FacilitiesIQ's current and future owners and affiliates.
FacilitiesIQ will not sell or trade your personal information to third parties without your express permission. We may provide information that does not personally identify you to third parties, such as information concerning your access and use of our websites. Please note, however, that we reserve the right to release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law, to cooperate with law enforcement investigations, to comply with court orders and subpoenas, to protect the legal rights of FacilitiesIQ and our users, and when we believe it is needed for fraud protection or credit-risk reduction.
3. Unsolicited Email
We will not send you any unsolicited emails except for information about your account. We permit you to opt-in to receive certain communications from FacilitiesIQ. If at any time you want to opt-out of receiving communications from FacilitiesIQ, please contact firstname.lastname@example.org. When contacting us, please provide your email address, name, postal address, and telephone number in order to be sure we handle your request correctly. We do not sell our email lists to third parties.
4. Use of Third-Party Service Providers
We may use third parties to provide services to us, including database storage and backups, order fulfillment, research and surveys, credit-card processing, account and legal services, and marketing communications. We may share your information, including personally identifiable information, with such third parties as necessary for such third parties to perform the functions and provide the services to us and to you.
Our websites have security measures in place to protect the loss, misuse, and alteration of the information under our control. We will use our best efforts to store information collected by FacilitiesIQ in a secure operating environment that is not available to the public, but we cannot guarantee complete security. FacilitiesIQ cannot and does not ensure or warrant the security of your personal information. Unauthorized entry or use, hardware or software failure, and other factors could compromise the security of your information at any time. If you have any reason to believe that your information is being compromised or is no longer secure, you should notify us immediately.
7. Acceptance of this Policy
8. Data Retention
If you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Age Limits
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our websites. If you are under the age of 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under the age of 13, we will use best efforts to delete such data as quickly as possible. If you believe we might have any data from or about a child under the age of 13, please contact us immediately.